Showing newest posts with label traffic. Show older posts
Showing newest posts with label traffic. Show older posts

Friday, June 11, 2010

Traffic at Your New Site

How can you expect traffic to progress at your new website?

Assuming that you're doing a good job with your SEO, you should see a pattern like the one above: some dips and peaks, but overall a steady upward climb. What do the dips and peaks mean?

The example above is a site directed toward teachers, and it shows a slump at the end of school and the Memorial Day weekend. Following that spell when teachers don't want to think about school, it gets back onto its upward path.


This example, a recent redesign, has a much spikier pattern, both because the total number of visits is smaller, and because there's more variation in the number of visits each day. But we do see a gradual upward trend. As time passes and the traffic continues to increase, we'll see a clearer pattern.

What if you're not seeing that pattern?



This example shows a site that recently launched a redesign. We see on the left the typical few visits a day the site has had for years. After the launch, we see some peaks -- and valleys. The average number of visits per day has more than doubled since the launch, but it's not yet showing the consistent upward trend we want. In this case, too, there are real-world factors: this is a business affected by weather, and the troughs coincide with rain.

We'll keep an eye on this. If, at the end of the month, we don't see an upward trend, we'll know that we need to give this some more juice to keep the improvement in traffic coming.

The thing to look for is that upward trend. You may want it to speed up, and you may want to fine-tune the type of traffic you're getting, but the rising line is the sign that all is well with your site.

Wednesday, January 6, 2010

Your Website's Traffic

traffic

I've been doing annual reports. Traffic is the starting point for all of them, and of course everyone is happy to hear about their increases in traffic. Me, too. My traffic is up 198.92% over the same time last year. But don't stop there. Ask yourself a few more questions:

  • Is it business, or is it just traffic?
I have one client who had an increase of 370.95% in 2009, compared with 2008. But he only serves local clients, and his local traffic increased by a mere 44%. That extra traffic is fine -- there can even be side benefits, such as a general increase in web visibility and prestige that could increase conversions -- but his basic traffic info suggests a higher level of success than we're really seeing.

  • Are you seeing the trends?
The client below had a nice percentage of increase between 2008 and 2009, but really it's better than that. 2008 was essentially flat, while 2009 shows an upward trend (ever since they hired me) that is likely to continue if we continue making good decisions. The reality here is better than the percentage of increase would suggest.



The client below has a fairly new site, and the percentage of increase isn't that impressive yet. But the line on the graph is heading upwards. We might want to speed the process up, but the general trend suggests that we're on the right path, and shouldn't make a complete change in strategy.



  • Have you broken it down?
Here's my chart for traffic from search engines.


If I look at my traffic over the whole year, I have a fairly smooth and steady increase, like the ones earlier in the post. But breaking it down by source shows a different story. My direct traffic is relatively flat. Search traffic shows a temporary peak in May when I was mentioned in the Wall Street Journal, and then a nice increase between July and August that stayed high till the typical holiday drop --and even then was considerably higher than it was to begin with.

Here's a site, launched this summer, that shows completely different profiles for its three sources of traffic:





I haven't been working on this site since its launch, but if I were, I'd need to be aware of the different paths visitors were following.

When you look at your site's traffic for 2009 and make your online marketing plans for 2010, be sure to look closely enough at your traffic data to get the information you need for strategic decisionmaking.

Need more basic info about website traffic? Here are some posts you might find helpful:

Website Traffic
Learn from Your Traffic Sources
Detective Work at Analytics